Chatki Terms and Conditions – Read before use

01 Introduction & Consent

Welcome to chatki.vip. chatki is an online gaming platform offering Live Casino, slots, Sports Betting, and other entertainment gaming services for players in Bangladesh.

By creating a chatki account or using any of its services, you automatically agree to these Terms & Conditions. Please read them in full before you start using chatki.

Chatki reserves the right to modify these Terms & Conditions at any time. Continued use of chatki following any changes will be considered acceptance of the updated terms. Please visit this page regularly to stay informed.

02 Eligibility Requirements

To use chatki's services, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online gaming must be legal in your country or region of residence.
• You may only create one chatki account.
• Individuals who have previously been banned or had their accounts terminated by chatki are not permitted to create a new account.
• Chatki employees may not create personal gaming accounts.

03 Account Registration & Security

When creating a chatki account, you must provide accurate and complete information. chatki may terminate any account created with incorrect or incomplete details at any time.

Account Security Responsibility

• Keep your username and password strictly confidential.
• Do not share your chatki account with anyone else.
• If you suspect unauthorized access to your account, contact chatki support immediately.
• Change your password regularly and always use a strong one.

KYC Verification

Chatki may ask you to complete Know Your Customer (KYC) verification when required. This may involve submitting a national ID, passport, or other government-issued identification. Services such as withdrawals may be restricted until KYC is completed.

04 Deposit & Payment Policy

Deposits on chatki can be made via bKash, Nagad, Rocket, and bank transfer. All deposits are accepted in Bangladesh Taka (BDT).

• Minimum deposit amount: BDT 100.
• The maximum deposit limit is set by chatki and is subject to change.
• Deposits are usually credited to your account instantly.
• Using a third-party account for deposits is strictly prohibited.
• Chatki may place a hold on suspicious deposits pending verification.

05 Withdrawal Policy

Certain conditions must be met before withdrawing winnings from chatki. Following the correct process ensures withdrawals are smooth and fast.

General Withdrawal Terms

• Minimum withdrawal amount: BDT 500.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.
• Withdrawals are typically processed within 12–48 hours.

Reasons for Withdrawal Rejection

• If the account contains incomplete or inaccurate information.
• If a suspicious gaming pattern is detected.
• If bonus wagering requirements are not fulfilled.
• If activity from multiple accounts is detected.

06 Bonus & Promotion Terms

Chatki regularly offers various bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before opting in.

General Bonus Terms

• The welcome bonus is for new players only and can be claimed once per person.
• After receiving a bonus, you must meet the specified wagering requirement (typically 20x–30x) before withdrawing.
• Bonus funds cannot be withdrawn directly and are for gameplay use only.
• Winnings earned from a bonus may only be withdrawn after the wagering requirement has been met.
• Chatki reserves the right to modify, suspend, or cancel any promotion.

07 Gameplay Rules & Fair Play

All games on chatki use internationally certified Random Number Generator (RNG) technology, meaning every game result is completely random and impartial.

• The use of third-party software or bots while playing on chatki is strictly prohibited.
• Any winnings obtained by exploiting a technical error may be voided.
• Participating in the same game from multiple accounts is not permitted.
• Chatki reserves the right to review the outcome of any game.

Live Casino Special Rules

Chatki's Live Casino features games with real dealers. Once a bet is placed in a live game, it cannot be changed. In the event of a disconnection, chatki will determine the outcome based on the last recorded game state.

08 Prohibited Activities

Engaging in any of the following activities will result in immediate termination of your chatki account, and any funds held may be forfeited:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to claim bonus benefits.
• Playing games using automated bots or software.
• Attempting to hack or gain unauthorized access to chatki's systems.
• Harassing or threatening other players.
• Creating an account with false information or attempting to bypass verification.
• Exploiting vulnerabilities or bugs in chatki's system to gain an unfair advantage.

09 Privacy & Data Protection

Chatki treats your personal information with the utmost care. Any data you provide is used solely to operate chatki's services, complete KYC verification, and meet legal obligations.

• Chatki does not sell your information to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• For our full data protection policy, visit our Privacy Policy View page.

10 Responsible Gaming

Chatki believes in a responsible gaming culture. We want every player to enjoy gaming as a form of entertainment — not as a source of addiction or financial hardship.

Chatki's Responsible Gaming Tools

• Daily/Weekly Deposit Limit: Set limits that match your personal budget.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Review your gaming session history at regular intervals.
• Cooling-Off Period: Take a gaming break for anywhere between 24 hours and 30 days.

For more details, visit our Responsible Gaming Visit the page.

11 Account Closure & Termination

Chatki reserves the right to suspend or close any account at any time and for any reason, particularly in cases of Terms & Conditions violations. If an account is closed, any legitimate balance will be returned; however, bonuses or funds obtained through suspicious activity may be forfeited.

You can also close your chatki account at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed.

12 Terms Changes & Contact

Chatki may update these Terms & Conditions at any time. A notification will be sent to your registered email or posted on the platform for significant changes. Continued use of chatki after any update constitutes acceptance of the revised terms.

If you have any questions or complaints about these Terms & Conditions, please contact chatki's support team. Our team is available 24/7 to assist you.